Return & Refund Policy

Please read the terms and conditions carefully.

By using the website you agree to the following terms and conditions in the agreement. Please note that in event of change in this agreement we will publish it online at the website. We encourage you to review the site periodically for such changes. This is a legal and binding document between you and Youtuktuk Private Limited (http://www.Youtuktuk.com) Youtuktuk.com is fully owned by Youtuktuk Private Limited.

  • IMPORTANT

    The information provided on this web site includes, but is not limited to, the services provided by GetVee Technologies Pvt. Ltd. ("Youtuktuk"), and does not render any advice, certifications, guarantees or warranties on the Content (as defined below) relating to the services, which Youtuktuk makes available on this Site. GetVee Technologies Pvt. Ltd. will be referred to as Youtuktuk in the rest of the document.

  • TERMS OF USE

    The use of this Site and the Content contained herein are governed by these Terms of Use ("Agreement"). When you use this Site you acknowledge that you have read this Agreement and that you accept and will be bound by the terms hereof as such terms may be modified from time to time.

  • 1. PURPOSE

    1.1 As stated above, the contents provided on or through this Site are solely for information purposes and do not substitute for specific advice whether investment, legal, or otherwise and are not intended to provide you with any nature of certification, guarantee or warranty. By accessing, browsing and using this Site, you agree and acknowledge that you understand this limited and restricted use and agree that you would not rely on the information and materials contained in this Site for any purposes except as Youtuktuk intended or specified under this Agreement. You further agree that in all actual matters, you are ultimately responsible for determining your specific requirements and consequences thereof. Youtuktuk disclaims all liability for damages caused by use of Content on the Site. You agree that you are providing Youtuktuk with personal details regarding your mobile phone, address. You also agree that Youtuktuk may use the information for automated analysis. You further agree that Youtuktuk, to increase the value and benefit of this service to you, may provide your name and contact information to a third party service provider.

    1.2 Youtuktuk will provide services to enable registered users to create their own shopping group OR join existing shopping groups for items posted on site, to avail discounts on their purchases for those items. Youtuktuk would enable registered users to buy items on discount posted by Youtuktuk as well. Users can also do their purchases offline by themselves with their group members and Youtuktuk just provides a convenient online channel for users to do such activities. Youtuktuk takes no guarantee about the conditions/quality of items being purchssed by users by themselves. Youtuktuk takes no guarantee on delivery of items unless otherwise stated on site. Youtuktuk makes no claims that the data is accurate or applicability of the information to any specific situation.

    1.3 At the time of registration on the site, the user agrees that he/she would post only legal/fully-owned/original items on site (any other category that Youtuktuk supports now or in future). The user agrees that he is not posting any pirated items or doing any copyright violations. In case of any incident where a user violates this condition, Youtuktuk has full rights to terminate the registration of user and take legal action as applicable and appropriate.

    1.4 Youtuktuk takes no guarantee and cannot monitor that all items posted on site by the registered users do not violate any copyrights or are not pirated. The registered users agree at the time of signup with the service that they would not violate any copyright or would not post any pirated items (refer 1.3). In case of any such incident, Youtuktuk bears no liability and any legal action is applicable on the user who posted the item. Youtuktuk agrees to provide full cooperation to the affected party/parties however, which would include removing pirated content, providing user's details held in database and terminating user's registartion on the site.

    1.5 Youtuktuk may also provide the user the ability to send SMS to the user's top callers or send an email to the users friends letting them know about the service.

    1.6 The Site may provide certain Features ("Site" and "Features" as defined under Section 2) that enable sending/receiving invites/solicitation messages/reminders to your contacts whose details, as required under the specific Features, are submitted and specifically permitted by you to be so used. Once such a Feature is selected and consented by you, you specifically agree that the Feature shall enable sending one instant message and a maximum of 3 reminders.

  • 2. DEFINITIONS

    2.1 "Contents" or "Content" shall mean any and all information, data, text, software, music, sound, photographs, graphics, video, messages, materials, news, notices, articles, contracts, forms, documents or other materials and information which may be viewed or downloaded on or through this Site. Contents shall also include any e-mail, messages, e-cards or any other information furnished by a user to be displayed on the Site by Youtuktuk.

    2.2 "Feature" or "Features": A "Feature" may include any interactive, value addition service or other additional feature, introduced on the Site.

    2.3 "Site" shall mean the internet site identified generally by the URL ${url} and all pages linked to that URL which pages are posted and operated by Youtuktuk or its agents.

  • 3. REPRESENTATIONS AND WARRANTIES

    3.1 Youtuktuk or any of its affiliates or associates or employees shall not be in any way responsible for any loss or damage that may arise to any person from any inadvertent error in the information contained in this Site. The information from or through this Site is provided "as is" and all warranties express or implied of any kind, regarding any matter pertaining to the Site or the Content including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed.

    3.2 Youtuktuk and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.

  • 4. YOUR CONDUCT

    4.1 You may post your reviews or comments; and submit suggestions, ideas, questions, or other information, so long as the Contents are not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and do not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You shall not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the Contents. However, you acknowledge that Youtuktuk does not pre-screen the Content, but that Youtuktuk and its designees shall have the right (but not the obligation) in their sole discretion to accept, refuse, move, or remove any Contents that are available via the Site.

    4.2 You understand that all Contents, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not Youtuktuk, are entirely responsible for all Content that you have provided Youtuktuk with in order to upload, post, transmit or otherwise make available via the Site.

    4.3 You expressly agree not to use the Site to:

    (i) harm any user in any manner either directly or indirectly;

    (ii) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Contents transmitted through the Site;

    (iii) disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Site are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges or "stalk" or in any other manner harass another user;

    (iv) interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;

    (v) upload or transmit any material that is deemed derogatory with respect to the name, services or Contents relating to or provided by Youtuktuk;

    (vi) intentionally or unintentionally violate any applicable local, state, national or international laws;

    4.4 You expressly represent and warrant that:

    (i) you are capable to use this Site in accordance with all terms and conditions herein in relation to the access and use of this Site and the services provided therein; and

    (ii) all information supplied by you in any correspondences or any other documentation to Youtuktuk is true, current complete and accurate. You expressly agree that this clause shall survive any termination of this Agreement.

  • 5. LINKS TO OTHER WEBSITES

    This Site may contain hyperlinks to websites operated by parties other than Youtuktuk. The inclusion of hyperlinks to such websites does not imply Youtuktuk's certification or endorsement of such websites nor any association with their operators. Youtuktuk or its affiliates or associates or its employees do not provide any judgment or warranty in respect of the authenticity or correctness of the content of such other services or sites to which links are provided. A link to another service or site is not an endorsement of any products or services on such site or the Site. You shall be solely responsible for any or all the consequences that arise out of your use of such hyperlinks to websites.

  • 6. Infringement

    Do not post content that infringes the rights of third parties, This includes, but is not limited to, content that infringes on intellectual property rights such as copyright and trademark (e.g. offering counterfeit items for sale). A large number of very varied products are offered on Youtuktuk by private individuals in India. Entitled parties, in particular the owners of copyright, trademark rights or other rights owned by third parties can report any offers which many infringe on their rights, and submit a request for this offer to be removed. If a legal representative of the entitled party reports this to us in the correct manner, products infringing on the intellectual property rights will be removed by Youtuktuk.

    In order to report a case of Infringement, you only need to send an email at ${mail_to_info}. You can report postings which may infringe on your property rights. The information is for the purpose of ensuring that the parties reporting these objects are either the entitled party or their officially authorized representative. This information must also enable Youtuktuk to identify the advertisement to be removed.

    Note: This facility can only be used by the lawful owners of the intellectual property rights. "Notice of Infringement" is intended to ensure that products offered do not infringe the copyright, trademark right or other intellectual property rights of third parties.

  • 7. Liability

    Nothing in these terms shall limit our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees. You agree not to hold us responsible for things other users post or do.

    We do not review users' postings and are not involved in the actual transactions between users. As most of the content on Youtuktuk comes from other users, we do not guarantee the accuracy of postings or user communications or the quality, safety, or legality of what's offered.

    In no event do we accept liability of any description for the posting of any unlawful, threatening, abusive, defamatory, obscene or indecent information, or material of any kind which violates or infringes upon the rights of any other person, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law.

    We cannot guarantee continuous, error-free or secure access to our services or that defects in the service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the availability of our services.

    Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of Youtuktuk, even if you advise us or we could reasonably foresee the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

  • 8. INTELLECTUAL PROPERTY

    All text, graphics, audio, design and other works on the Site are the copyrighted works of Youtuktuk unless otherwise indicated. Content on the Site is for personal use only. Any alteration of the material or use of the material contained in the Site for any commercial purpose is a violation of the copyright of Youtuktuk and/or its affiliates or associates or of its third-party information providers. The Content available on the Site shall not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without obtaining the prior permission from Youtuktuk. All responsibility and liability for any damages caused by downloading of any data is disclaimed.

  • 9. LICENSE AND SITE ACCESS

    9.1 Youtuktuk grants you a "limited non-exclusive license" to access and make personal (non commercial) use of this Site for informational purposes and not to modify either the whole or any portion of the Site.

    9.2 The license shall not include:

    (i) any resale or commercial use of this Site or its Contents; or

    (ii) any derivative use of this Site or its Contents;

    9.3 You, your partners, your employees, your agents or any other person associated with you personally or professionally, may not, with or without compensation, prepare any derivative works from, or sell, lease, license, e-mail, reproduce, duplicate, copy, resell, republish, transmit or distribute or otherwise exploit for any commercial purpose via any media, now known or unknown, any Contents from this Site to any other entity or individual. No Contents or information on the Site may be reproduced in any form or incorporated into any internet web-site or any other information retrieval system, either electronic or mechanical. It is a condition of your use of this Site that you do not restrict or inhibit any other user from using this Site.

    9.4 You shall not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Youtuktuk and/or our affiliates without the express written consent of Youtuktuk. You may not use any meta tags or any other "hidden text" utilizing Youtuktuk's name or trademarks without the express written consent ofYoutuktuk. Any unauthorized use terminates the permission and the license granted by Youtuktuk under this Agreement to you.

  • 10. MODIFICATIONS ON THE SITE

    10.1 Youtuktuk reserves the right to modify, suspend/cancel, or discontinue any or all sections, or service at any time without notice. Youtuktuk reserves the right to make modifications and alterations in the information contained on the Site without notice. You agree that Youtuktuk shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site.

    10.2 You expressly agree that any information provided on the Site shall be used by you at your risk. You are advised to hereby make proper enquiries and use the information provided on the Site.

    10.3 From time to time Youtuktuk may supplement its terms of use with additional terms pertaining to specific content (additional terms). Such additional terms are hereby incorporated by reference into these Terms of Use.

  • 11. Buying on Youtuktuk.com

    We strongly advise you not to test the site with false purchases request, as it will put you at substantial personal legal risk. It is a crime to use a false name, other false personal information to buy. Willfully entering erroneous or fictitious purchase request may result in prosecution by Youtuktuk.com. Please be aware that even if you do not give Youtuktuk.com your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. As a seller you certify that all information provided by you against your listed car is true. Individual seller can list one car at a time and needs to make Youtuktuk.com aware of its timely status.

  • 12. Selling As a registered member

    You may list item(s) for sale/exchange on the Site. You must be legally able to sell/exchange the item(s) you list for sale/exchange on our Site. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Site. Soliciting business offline or outside of the Site, by indicating your contact details (e.g. contact phone number, address or e-mail ID) in the listing or elsewhere on the Site other than in the appropriate Form is expressly prohibited and would be considered as a breach of the User Agreement. All listed items must be kept in stock for successful fulfillment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer.

  • 13. LOGIN OPTIONS

    The Youtuktuk Members login (if any) is for the reference of only registered Youtuktuk's Member. Youtuktuk reserves the right to discontinue the member Login on account of violation of this Agreement or any "Code of Conduct" set by Youtuktuk. Youtuktuk reserves the right to take all measures necessary to prevent access to any Content or portion of the Site or terminate access to the site if the terms of use are not complied with or are contravened or there is any violation of copyright, trademark or other proprietary right.

  • 14. DISCLAIMER

    Youtuktuk MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE CONTENTS OF THIS SITE AND Youtuktuk ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT ON THE SITE. THE CONTENTS ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Youtuktuk FURTHER MAKES NO REPRESENTATION OR WARRANTY THAT ANY FILES, LINKS OR POINTERS AVAILABLE THROUGH THIS SITE WILL BE FREE OF VIRUSES OR OTHER CODES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO THE APPLICABLE LAW, Youtuktuk DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

    Youtuktuk MAKES NO WARRANTY THAT

    (i) THE INFORMATION WILL MEET YOUR REQUIREMENTS,

    (ii) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE,

    (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE,

    (iv) THE QUALITY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS, AND

    (v) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED

    ANY MATERIAL, CONTENTS OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED FROM THE SITE IS SUBJECT TO THIS AGREEMENT AND DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

    Youtuktuk is not liable on the authenticity of such data. Without limiting the foregoing, under no circumstances shall Youtuktuk be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

  • 15. LIMITATION OF LIABILITY

    NEITHER Youtuktuk NOR ITS AFFILIATES, EMPLOYEES, AGENTS OR CONSULTANTS SHALL IN ANY EVENT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS, BUT NOT LIMITED TO, LOSS OF BUSINESS INFORMATION, LOSS OF GOODWILL, BUSINESS INTERRUPTION OR LOSS OF ANTICIPATED PROFITS OR BENEFITS RESULTING FROM USE OF THE SITE OR ANY PART OR WHOLE OF THE CONTENT OR ARISING OUT OF ANY BREACH OF WARRANTY EVEN IF Youtuktuk OR ITS AFFILIATES, EMPLOYEES, AGENTS OR CONSULTANTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF OR RELIANCE ON Youtuktuk INFORMATION, FROM INABILITY TO USE Youtuktuk INFORMATION, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF ACCESS TO THE CONTENT OR SITE (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES). THIS LIMITATION SHALL ALSO APPLY, WITHOUT LIMITATION, TO THE COSTS OF PROCUREMENT OF SUBSTITUTE CONTENT, LOSS OF GOODWILL, LOSS OF PROFITS, OR LOSS OF DATA. SUCH LIMITATION SHALL FURTHER APPLY WITH RESPECT TO THE PERFORMANCE OR NON-PERFORMANCE OF Youtuktuk OR ANY INFORMATION THAT APPEARS ON, OR IS LINKED OR RELATED IN ANY WAY TO, THE SITE PROVIDED THEREUNDER. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW.

  • 16. INDEMNITY

    You agree to indemnify and hold Youtuktuk and its subsidiaries, affiliates, officers, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the Contents you submit, e-mail, transmit or make available through the Site, your use of the Site, your connection to the Site, your violation of this Agreement, or your violation of any rights of another user of this Site.

  • 17. ACKNOWLEDGMENT

    The disclaimer and limited liability of Youtuktuk as set out in this Agreement are fundamental elements of the basis of the bargain for the Content and access to the Site. You agree that Youtuktuk would not otherwise be able to offer the Content or the Site on its present basis without such limitations. This clause shall survive any termination of this Agreement.

  • 18. SPECIAL ADMONITIONS FOR INTERNATIONAL USE

    Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

  • 19. SEVERABILITY

    Any provision of this Agreement which is invalid, prohibited or unenforceable in any jurisdiction shall:

    (i) be ineffective in that jurisdiction to the extent of the invalidity, prohibition or unenforceability;

    (ii) not invalidate the remaining provisions of this Agreement; and

    (iii) not affect the validity of that provision in any other jurisdiction.

  • 20. GOVERNING LAW AND ARBITRATION

    All legal proceedings shall be subject to the jurisdiction of the courts in Noida, India and shall be governed by and construed in accordance with the laws of India and you agree to resolve the disputes under the Arbitration and Conciliation Act 1996. The venue for such arbitration shall be at Noida, India.

  • 21. RELATIONSHIP

    This Agreement or your use of this Site does not constitute any joint venture, partnership, employment or agency relationship between you and Youtuktuk.